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RCOC
Vendor
Resources
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Quick Links
Contents
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Welcome to the Regional Center of Orange County (RCOC)
vendor information section. This section of our website is designed to
provide information and technical support to our current vendors, and
information for those interested in becoming vendored to provide services
in our community.
The Lanterman Act, landmark legislation establishing and
mandating the responsibilities of the Regional Center system in
California, requires Regional Centers to develop and implement an
Individual Program Plan (IPP) for each eligible consumer. Services and
supports designed to assist the consumer to reach the goals identified in
their IPP are obtained from natural, generic and community resources, or
purchased from a network of community
vendors:
Vendor:
An individual, program, or facility approved by the Department of
Developmental Services and RCOC to provide RCOC- funded services to
consumers. Vendors must meet certain requirements to provide care to RCOC
consumers in exchange for payment. Vendors may also be referred to as
service providers.
RCOC uses a wide range of services and supports to
assist our consumers to reach the goals identified in their IPP. These
services and supports are developed through a comprehensive process of
resource development, and qualified service providers are vendored in
accordance with the
Lanterman Act and
Title 17. Vendors are expected to adhere to all
applicable regulations and laws
governing the regional center system, as well as all federal, state and
local statutes.
RCOC
Service Philosophy
We at RCOC believe that each
individual with a developmental disability has a right to a life as normal
as possible regardless of the degree of his or her disability. We also
believe that all individuals should have the opportunity to choose how
they wish to participate in and benefit from everyday living experiences,
including education, employment, and social activities in settings that
encourage interaction and integration with their non-disabled peers.
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Vendorization Information
and Requests for Proposal:
You may also contact our Vendor HOTLINE at 714-796-5392
Information for
Persons Interested in Becoming a Vendor and the Vendorization Process
Thank you for your interest in serving people with
developmental disabilities in Orange County. The Regional Center of
Orange County (RCOC) recognizes the need for the continuous expansion
and development of programming to meet the needs of consumers. It is
further recognized that not only is it paramount for the
individuals/agencies/ programs coming into the system to meet all of the
qualifications for which they are applying, the method of selection
needs to be fair, equitable, and based upon a competitive strategy. It
is the objective of resource development that future programming be
based upon needs or expected and/or anticipated needed services.
Requests for
Proposal
RCOC uses an individual needs assessment process to
identify the necessity for development of new resources in our
community. Development of resources is ongoing and RCOC utilizes a
formal Request for Proposal (RFP) process for new developments. The RFP
process ensures that appropriate services are developed based on
identified community need, and we strongly encourage anyone interested
in providing services to our community to pursue vendorization through
the RFP process.
Current Request for Proposals: The following Request
for Proposal (RFP) is now available. Please select the file below for
download and print the entire RFP.
Pre-Vendor
Orientation
RCOC conducts Pre-Vendor Orientation classes
throughout the year. These classes are open to anyone interested in
participating and offer information on the vendorization process and
expectations for vendors. For information and dates of upcoming classes,
please review RCOC’s Community Calendar, or call RCOC’s Vendor Hotline at
(714) 796-5392.
Vendorization
Vendorization is an application process for a
qualified person, program or facility to request approval by the State
of California, Department of Developmental Services to provide services
under contract to regional center consumers, and to receive a rate of
reimbursement for the provision of such services. The rate of
reimbursement for services is established by the State of California. To
become an RCOC vendor and have a rate established, you must submit an
application and varying support data. RCOC reviews the application and
supporting documentation and it is then forwarded to the Support
Services Branch of the Department of Developmental Services for
approval/disapproval and rate setting.
Vendorization is not a guarantee that the vendor will
automatically receive referrals from the regional center. Vendorization
simply means that the vendor is eligible to provide the vendored service
for regional center consumers at the vendored rate of reimbursement. All
services purchased by a regional center must receive prior authorization
for funding and must be designed to assist a consumer to meet the goals
and objectives identified in their IPP.
- A vendor should not initiate services for a
consumer before an approved authorization to purchase the service has
been received by the vendor.
Additional information regarding the laws and
regulations governing vendorization and requirements for vendors is
available in
Title 17 and
Title 22 of the California Code of Regulations, and The
Lanterman Act.
If you would like to request a vendor application,
please complete the Vendor
Application Request Form and submit your information to RCOC for
review. You will receive notification by e-mail or by regular mail
within 10 working days. Please note that the form must include all
requested information to be processed.
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General Information
for Vendors:
Consumer Referral
Process
The Lanterman Act requires regional centers to develop
and implement an Individual Program Plan (IPP) for each eligible
consumer. Services and supports designed to assist the consumer to reach
the goals and objectives identified in their IPP are obtained from
natural, generic and community resources. When services are not
available, regional center has the responsibility to advocate for the
development of needed services.
When there is no public agency available to provide a
service identified on the IPP, the regional center may purchase the
service from a vendor. Vendor selection is a thoughtful process
involving a review for consumer needs and abilities, type of service,
geographic location, consumer/family choice, related service needs,
quality, availability, cost effectiveness, ability to assist the
consumer to meet the goals and objectives stated in the IPP, and many
other factors.
Vendorization does not offer a guarantee that the
vendor will receive referrals from the regional center.
Vendor Training
Regional Center of Orange County (RCOC) offers a
variety of training opportunities for vendors. All vendors are welcome
to attend training at RCOC regardless of the vendor category. Vendors
and direct care providers who attend specific training offered at RCOC
are eligible for Continuing Education Units (CEU’s). CEU’s are a
requirement for many vendors and direct care providers. Recent training
sessions offered have included; Client Rights, Medication
Administration, Title 17 and Title 22 Regulations, Maintenance of
Consumers Cash/Resources, Maintenance of Consumer Records, and RCOC
Audit Guidelines and Documentation Requirements. Training sessions are
also provided for specific topics such as Social Security benefits.
Pre-vendor Orientation and Residential Services
Orientation for Residential Administrators are also available. For
information regarding upcoming vendor training, please review the
Community Calendar [(http://www.rcocdd.com:81/external)]. For questions
regarding vendor training, please call the Outcomes Unit at
714-796-5245.
RCOC’s Quality Assurance Department can provide
technical assistance to vendors. For information or assistance, please
call the Outcomes Unit @ 714-796-5245 and ask to speak to your assigned
Quality Assurance Coordinator.
You may also contact our Vendor HOTLINE @ 714-796-5392
Special Incident Reporting
Guidelines for RCOC Vendors
RCOC Outcomes
Unit Policies and Protocols
This section is currently under construction.
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Vendor Forms:
This section is currently under construction.
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Vendor
Related Information:
These links are provided as a service and do not
constitute an endorsement by Regional Center of Orange County
The following information is to assist vendors and
community businesses in compliance with ADA laws and other related
requirements specific to employment and service to people with
developmental and other types of disabilities.
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Special Incident Reporting Guidelines for RCOC Vendors:
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E-Billing:
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Vendor Related
Links:
These links are provided as a service and do not
constitute an endorsement by Regional Center of Orange County
- The
Association of Regional Center Agencies (ARCA)
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Autism
Spectrum Disorders - This link takes you directly to the Best
Practice Guidelines for Screening, Diagnosis and Assessment. The
Guidelines provide professionals, policymakers, parents and other
stakeholders with detailed "best practice" recommendations and rationale
for screening, evaluating and assessing individuals suspected of having
autistic spectrum disorders.
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California Association of Health Facilities (CAHF) - CAHF is a
non-profit professional association founded in 1950 to serve as a
statewide organization for long-term care providers.
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Community Care
Licensing Web Site
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Criminal Record Exemption Process
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New Emergency CPR Guidelines - This is an FYI on new guidelines and
procedures being implemented in the American Red Cross Health & Safety
Courses.
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The Department of
Developmental Services - Access Title 17, California Code of
Regulations, vendorization information and the latest updates on Senate
and Assembly Bills.
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Department of
Health Services (DHS) - The mission of the California Department of
Health Services (DHS) is to protect and improve the health of all
Californians. Here you can learn about health warnings, health
resources, and other health-related sites.
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The Department of Social Services - Access Title 22, California Code
of Regulations and obtain current information regarding Community Care
Licensing.
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Development Disabilities Digest - This site was developed to assist
primary care physicians in caring for persons with developmental
disabilities. Here you may gain access to an index of documents related
to developmental disability health issues ranging from Attention Deficit
Hyperactivity to XYY Syndrome.
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Developmental
Disabilities Resources For Healthcare Provides - This site is a
collaboration of California-based information and programs on
developmental disabilities. It is funded by the California Department of
Developmental Services and coordinated by the Center for Health
Improvement (CHI), a prevention-focused health policy center. The
website is designed to assist physicians and other healthcare providers
in caring for persons with developmental disabilities. It is also
designed to support consumers with developmental disabilities and their
families in making informed health care decisions. The information in
this site includes medical care information for specific syndromes and
related issues, health provider educational opportunities, speaking
opportunities, publications, and links to selected websites.
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Guidelines for Community Care Facility Licensees Using Employment
Agencies
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HealthCare Providers Service Organization - Offers medical
malpractice/professional liability insurance and risk management
information for physical therapists, pharmacists, EMT's, dental
hygienists, athletic trainers, medical assistants, nurses, nurse
practitioners and many other healthcare professionals.
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Long
Term Care Ombudsman - An Ombudsman is an individual who is trained
and State-certified to objectively investigate and resolve complaints
made by individuals against abuses. The Long Term Care OMBUDSMAN Program
is a free and confidential service that maintains and improves the
quality of life for resident in long-term care facilities.
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Online California Title 22 Regulations
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Online
Evaluator Manual - This site contains the regulation interpretations
and procedures, reference material and appendices sections of the
evaluator manual.
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Orange County Community & Senior Services - This is a comprehensive
listing to vendors as well as families and Regional Center of Orange
County of local agencies, programs, services and resources for older
adults and persons with disabilities.
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Orange County Department of Social Services - This link takes you
directly to the Orange County Department of Social Services web-site.
From there you can proceed to other valuable resources that deal with
children and family issues.
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