Policies
We believe in openness and in providing timely, accurate, and comprehensive information to the people we serve and their families, service providers, board members, staff, and our community.
Services Content
Policies
Board of Directors Governance Policies (includes all policies listed below)
- Ends
- Board-Executive Relationship
- Governance
- Executive Limitations
- Executive Performance and Monitoring
- Purchase of Service
- Transportation Mobility
- Start-Up, Gap, and Lag Funding
- Notification to Persons Served and Families of Significant Service Deficits
- Information Dissemination to Persons Served, Families, Authorized Representatives, and Other Interested Parties
- Insurance Requirements for Providers
- Board Membership and Application Process
- Conflict of Interest – WIC Section 4626.5
- Whistleblower – RC Contract Article I, Section 18 c.
- Document Retention and Destruction
- Resource Development and Procurement (Request for Proposal) – RC Contract Article II, Section 2 b.
- Contract
- Transparency and Public Information – WIC Section 4629.5 (a)
- Zero Tolerance Regarding Abuse and Neglect of Those We Serve – RC Contract Article I, Section 17 and Article I, Section 19. b. 16
- Employment First
- Communications
- Executive Leadership Succession
- Background Check Requirements for Providers
DDS Whistleblower Policy – RC Contract Article I, Section 18 c.
Procedures
Community Resource Development Plan
Consumer Rights Compliant Process
Lanterman Appeals Process – WIC Section 4704.6
POS Guidelines – WIC Section 4629.5 (b)(5)
Whistleblower Complaint Process