Special Incident Reporting

California Code of Regulations (Title 17, Article 2, Section 54327), requires all service providers to report special incidents when they occur during the time the person served is receiving a service or support.

A Special Incident Report, or SIR, is a formal report that is filed with the regional center whenever a person served by the regional center is involved in an unusual event, such as a medication error, abuse, neglect, injury, death, or if the person served is a victim of a crime.  A detailed list of events can be found in the RCOC Special Incident Report Form.

California Code of Regulations (Title 17, Article 2, Section 54327), requires all service providers to report special incidents when they occur during the time the person served is receiving a service or support.

There are detailed and specific rules about SIRs that service providers and regional centers must follow whenever a special incident occurs including:

  1. Within 24 hours of becoming aware of a special incident, a service provider must verbally notify RCOC of the incident via phone at (714) 796-5335
  2. Within 48 hours of becoming aware of a special incident, a service provider must submit to RCOC a Special Incident Report Form:
    • via email to SIRemail@rcocdd.com
      • OR
    • via fax to (714) 796-5800 | Attn: Special Incident Administrator

If you have any questions about SIRs or are not sure whether or not an incident involving a person you serve requires a Special Incident Report, call RCOC’s Special Incident Administrator at (714) 796-5335.

To learn more about Special Incident Reporting, click on the links below:

If you have a tip to report to RCOC’s Anonymous Reporting/Community Watch Line, call (800) 461-9880.