The National Core Indicators (NCI) program is a collaborative effort between the Human Services Research Institute (HSRI) and the National Association of State Directors of Developmental Disabilities Services (NASDDDS). It is nationally recognized as a valuable source of information about individuals with developmental disabilities receiving services across a large sample of states. The information is gathered by surveying individuals with developmental disabilities and their families about their satisfaction with the services they receive and their overall quality of life.
Since 2000, RCOC has participated in NCI and in 2009, the entire regional center system started participating.
In California, the Department of Developmental Services (DDS) coordinates the implementation of NCI surveys and the State Council on Developmental Disabilities (SCDD) conducts the surveys for DDS. The core indicators are standard measures used to measure the outcomes of services provided to individuals and their families. Indicators address key areas of concern including employment, rights, service planning, community inclusion, choice and health and safety.
RCOC believes in the value of NCI and we are committed to using the survey results to continually improve how we provide services that are meaningful to the people we serve and that are aligned with RCOC’s mission and guiding principles.