System of Accountability

Beginning January 1, 1993, Senate Bill 1383 (McCorquodale) passed, requiring the Department of Developmental Services (DDS) to enter into five-year outcome-based performance contracts with each of the regional centers. The initial data which was gathered showed that there needed to be a refinement to the way in which system and individual outcomes were not only established but also measured. This has led to an effort to develop a comprehensive system of accountability for all those who serve people with developmental disabilities and their families.

Outcome-based performance plans must be developed through meaningful participation with each regional center’s local community. The community is essential to help prioritize the performance areas and also the possible outcomes for those served by regional centers. In order to ensure involvement, regional centers must conduct at least one public meeting, collect information from the community through focus groups or surveys, and solicit feedback whenever possible on the services and supports available.

The Department reviews the baseline and year-end information to evaluate performance. Success is demonstrated when:

  1. The outcome has improved over the prior year’s baseline, or
  2. The performance exceeds the statewide average, or
  3. The performance equals a standard that has been defined by the Department

Public Meeting Materials: RCOC Performance Contract

January 12, 2023

Invitation To The Community – English, Spanish, and Vietnamese

August 17, 2022

2023 Presentation To The Community – English
2023 Presentation To The Community – Spanish
2023 Presentation To The Community – Vietnamese

Performance Contract Archive